Privacy Policy
1. Information We Collect
At FestRoam, we collect and process the following information:
- Basic contact details you submit (for example, email).
- On-site behavior signals (pages viewed, navigation flow).
- Device and browser information used for performance and security.
- Content preferences inferred from interactions.
- Messages or feedback you send through forms.
2. How We Use Your Information
Your information enables us to:
- Operate and improve site functionality and content quality.
- Respond to inquiries and support requests.
- Analyze usage trends to improve clarity and usefulness.
- Maintain site security and abuse prevention measures.
- Send optional updates when you explicitly opt in.
3. Data Storage and Security
We implement robust security measures including:
- End-to-end encryption for sensitive data
- Regular security audits and updates
- Secure cloud storage with leading providers
- Automated backup systems
4. Third-Party Services
We integrate with trusted services including:
- Google Authentication for secure login
- Stripe for payment processing
- Analytics tools for service improvement
- Cloud service providers for hosting
- GetYourGuide and Viator for activity widgets, booking links, and affiliate attribution
When you use a booking link or widget, the relevant provider may process referral, interaction, device, and booking information under its own privacy policy.
5. Your Rights and Controls
You have the right to:
- Access your personal data
- Request data correction or deletion
- Export your saved history
- Opt-out of marketing communications
- Control your privacy settings
6. Updates to Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via email or app notifications.
7. Contact Information
For privacy-related inquiries, please contact our Data Protection Officer at contact@festroam.com.